An assistant provides general administrative assistance and full back-end support to complete underwriting requirements. Responsible in analyzing data and completing risk assessment based on the carrier’s internal underwriting guide.

• NEW BUSINESS SUBMISSIONS

When a new submission is received by Gratus, we provide the following services:

• Logging in of the insured's information from the received applications.
• Acknowledgement of the received applications and verification of other information.
• Help in quote generation.
• Provide any needed internet information or property review that will be helpful to the underwriter.
• Reviewing the quote to be released to the insured's agent.
• Reviewing and binding of the account once everything is done and sending of the COI (Confirmation of Insurance) to the agent.
• To end the process, the policy will be issued to the agent for the insured.
• If necessary, an inspection order is requested.
• RENEWAL SUBMISSION

When policies are renewed we provide the following services:

• A mandatory 90 days solicitation is being done for each renewing business. A solicitation is when our underwriters or associates ask for the updated applications from the agents to be used for the renewal of the account.
• Review of renewal apps and subjectivities given by the agent.
• Monitoring of the account and communicating with the agents for the needed information for the renewal of the account.
• Reviewing the quote to be released to the insured's agent.
• Binding of the account once everything is done and sending of the COI (Confirmation of Insurance) to the agent.
• To end the process, the policy will be issued to the agent for the insured.
• If necessary, an inspection order is requested.
• ACCOUNT SERVICES
• Request to bind. When we receive a bind order from the insured, we provide the following services:
• Confirmation of insurance. This is released by us to the agent which contains the policy number, effective date, forms and endorsements and invoice of the policy term.
• Follow up on subjectivities. This is done when we need to collect important requirements (applications, accords and other documents) prior to binding.
• Surplus lines filings. This is when we pay for the taxes of the non-admitted accounts that we do business with.
• Policy issuance. This is done after we generate the policy and will be released to the agent for the insured.
• Endorsement processing.
• Suspense and monitoring.